We’ve just read a very nice thank-you testimonial letter from one of our recent Porsche service customers in 911 & Porsche World magazine. The letter comes from Andy and Debbie Goding, who own a Porsche 996 Cabriolet. Andy says this:
Having had to sell my beloved Porsche 964 Cabriolet on the birth of my son some years ago, I was delighted on my retirement to be able to get back into 911 motoring with a 996 C2 Tiptronic Cabriolet. Yes, I know, not the most desirable in the current climate, but I love it. Obviously there’s been the usual trials and tribulations, but it’s fair to say that it’s been a pleasure to drive.
But enough of the history lesson. As well as the Porsche, I also bought a property in Spain for my retirement. Back in March, I was going to drive in 996 to the apartment and so filled up with fuel today before setting off. Suddenly though, the voltmeter plummeted. Now bearing in mind I had ferries booked in advance, the first leaving at 11 AM the following day, it is fair to say that I was stressed and my wife was in tears!
Luckily, my local Porsche specialist is JZM in Kings Langley. I limped in there, told them what had happened and our predicament. The staff were so considering with our situation. JZM chief, Steve McHale, dealt with me personally and was absolutely amazing. He knew immediately it was an alternator fault, sourced one for delivery within half an hour and top mechanic Mike Etherington fitted it.
I was back on in the road in three hours and home in Mallorca within two days. Amazing staff and amazing service. A big thanks to them all. I know I have been thoroughly spoilt by JZM and only wish they would open a branch in Mallorca.
Many thanks to Andy and Debbie for taking the time to write this letter to the magazine. We were delighted to be of service: it is always a pleasure to help good people enjoy their Porsches and realise their dreams.